Customer Support Executive

Leeds, United Kingdom · Customer Success · WF3 1DR

Description

About Pitchero

Pitchero, the UK's leading digital platform across grassroots football, rugby, cricket and hockey, is looking for a passionate and motivated customer support administrator to join our growing team.

The Role

No two days at Pitchero are the same. With over 12,000 customers across the globe, your role will be to provide exceptional online support to clubs and participants who use the awarding winning Pitchero club website service.

An example customer is a volunteer club official, who needs help updating their website or setting up a new online payment product. Your job is to guide them through this process with accurate advice and support.

Most support will be provided by email and online chat, with some telephone support. The role requires no previous knowledge of Pitchero or website building tools. You will be trained and supported by a fantastic team.


Roles and Responsibilities

Requirements

Skills required

Benefits

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